April 16th, 2009
There are several differences between the phones. The simplest one is that the M7310 phone has 10 buttons which has indicators and the T7316E has 16 buttons that have indicators.
With a software version of MICS/CICS 6.1 and higher and all BCM lines the T7316E allow a message light to light up when a voicemail message has been left.
Also the T7316E phone has a tilt up display.
Below are a few differences that Chad has written up.
The main differences between an M7310 telephone and a T7316 telephone become apparent when the system is a Norstar MICS or CICS with release 6.1 software or higher, or any level of BCM.
Below this level of software the T7316E emulates the M7310 (and T7316 non-enhanced) in functionality, which means that the line positions must only be placed in “legacy” format, which is the bottom 5 buttons on each column next to the LCD.
Above the Norstar 6.1 software, or on a BCM, the T7316E has these features in addition to the M7310 capabilities.
1. There is a “message waiting” indicator light on the top left corner of the display which lights when the user voicemail has an unheard message.
2. The middle button below the numeric keypad becomes active as the handsfree/speakerphone button, freeing a button location on the bottom left of the LCD column.
3. The mute button on the phone is capable of handset mute as well as microphone mute.
4. All 16 buttons along the vertical LCD are available as voice path positions.
Tags: M7310, Norstar, Nortel Networks, T7316E
Posted in BCM, BCM, FAQs, Norstar, Nortel, Phones, Products | No Comments »
April 7th, 2009
On the Norstar FlashTalk when you go to reset the database there a couple of things you need to be aware of.
First
To reset the datebase.
Feature 983.
Login
Hit “1″
It will ask for a password. Type in “REINSTALL”.
Once the flashtalk has rebooted which will take about 15 minutes you will not be able to get into with Feature 983 anymore.
1. You will have to do Feature 903 which will assign the feature codes.
2. Now you can do a Feature 983 and use “Config” as the password.
3. Please be aware if the voicemail asks for a keycode you will need to provide a keycode at this time. Failure to do so will result in the flashtalk reverting to a Flash Lite.
If anyone has any problems please feel free to call us at (800) 742-9126.
Thanks
Tags: Reset Flashtalk Database
Posted in FAQs, Norstar, Products, Systems, Uncategorized, Voicemail | No Comments »
April 7th, 2009
Nortel Networks BCM50 system caters to small businesses between 4 phones and 30 phones. The system is a hybrid system which means it allows your business to have the ability to do VOIP and also use a traditional digital system.
The BCM50 supports SIP (Session Initiated Protocol) which allows you to use SIP trunks to do Real-time Transport Protocol (RTP). Basically SIP is another manner in which one can make calls. SIP trunks are Dial-tone over the Internet.
BCM50 also has a conference bridge built into the system which will allow you to conference up to 18 callers. The basic system support ad-hoc conferences which allows one to manually conference people in. With MeetMe Conferencing you have the ability to initiate a conference call via a bridge. People can call into a designated phone number and put in a password to join a conference.
The most common package that we sell at Comtech is the BCM50 Package which comes with the following.
4 Analog Trunks (Copper Lines)
8 Digital Station (Support all M-series and T-series Norstar Phones)
2 IP Stations (Support soft-ip phones and Nortel 2000, 1100 and 1200 series Phones.
2 Analog Stations (For fax ect)
8 Voicemail boxes
If there are any questions please email me at rishad@comtechphones.com
Tags: BCM50, Business Communication Manager 50, Nortel Networks
Posted in BCM, BCM, Norstar, Nortel, Phone Systems, Systems | No Comments »
April 7th, 2009
Quite a few companies try to pass of refurbished or re-manufacturer as New equipment. At Comtech we sell two types of equipment.
New equipment which is in the manufacturer’s original packaging and all serial numbers match up with boxes. New equipment comes in original packaging and carries the original warranty. At Comtech we warranty all equipment for 2 years.
Refurbished equipment is equipment that has been through a thorough refurbishing process at Comtech. All refurbished equipment is cleaned, tested and repackaged with New line cords, New Handsets, New Handset cords and brought back “new condition”. Refurbished equipment also carries a 2 Year Warranty.
Remanufactured equipment is equipment that is refurbished by the manufacturer. The process follows closely what Comtech has implemented.
If anyone has any questions, please email me at rishad@comtechphones.com.
Tags: New, Refurbished, Remanufactured
Posted in FAQs, Systems | No Comments »
March 8th, 2009
To Change the Time and Date on a Partner ACS System
This must be done at extension 10 or 11:
Press Feature and dial 00
Press the left intercom button twice
To set the time, press the pound (#) key and dial 103. Enter the correct time using a 24-hour clock (if it’s afternoon, add 12 to the hour…i.e. 3pm is 1500)
To set the date, press the pound key and dial 101. Enter the correct date using the format MMDDYY (two digit month, two digit day, two digit year).
Press Feature and dial zero zero to save your changes.
Quote from Tek-Tips
Posted in Avaya, FAQs, Products, Toshiba | No Comments »
March 5th, 2009
To change the time on a Merlin Legend system please follow the steps below. This can only be done from Station 10 or 11 with an MLX 20L phone.
1. Press Menu
2. Press System Program.
3. Press Exit or Start.
4. Press System.
5. Press Time.
6. Enter the time in 24 hour format: HHMM where HH is for the hour from 01-24 and MM is the minutes..
7. Press Enter.
8. Press Exit or Back.
9. Press Home or Exit to exit programming mode.
Tags: ATT, Daylight Saving, Legend, Merlin
Posted in Avaya, FAQs, Products, Systems | No Comments »
March 5th, 2009
To change the time on an Avaya Partner system you need to do the programming from Extension 10.
The following will allow you to change the time. With the handset in the cradle do the following steps.
1. Press Feature Button
2. Press the zero button twice. (0,0)
3. Press the left intercom button located on the phone twice. This will get you into the program mode on the Partner ACS system.
4. Enter #103. (# is the number sign)
5. Enter the time in 24 Hour Format (HHMM Where HH= Hour & MM= Minute)
6. Press Feature Button
7. Press the zero button twice (0,0).
Tags: ACS, ATT, Avaya, Daylight Saving, Lucent, Partner
Posted in Avaya, FAQs, Phone Systems, Products | No Comments »
March 5th, 2009
On most Toshiba Systems you can change the time by doing the following.
Hit #652 (the time(24 Hrs) including the seconds followed by #.
Example
For 4:20 pm
#652 162000 #
We also wrote about this previously here
Tags: Change Time, Daylight Saving, Toshiba
Posted in FAQs, Products, Systems, Toshiba | No Comments »
July 11th, 2008
Comtech has just added the Nortel Networks IP 1200 series phones to our product Line.
The Nortel IP Phone 1200 series is an innovative portfolio of IP Phones which include multiple softkeys, integrated speakerphone, advanced audio-quality technology for crystal clear conversations, headset support and an integrated Ethernet switch for single desktop wiring. The sets can be easily customized for advanced users.
We have the following on sale.
Nortel IP 1210: $149.00 - Buy it Here
Nortel IP 1220: $195.00 - Buy it Here
Nortel IP 1230: $240.00 - Buy it Here
The IP 1200 series is compatible with the BCM 400 Rls 4.0 and the BCM 50 Rls 3.0.
Tags: BCM, IP 1210, IP 1220, IP 1230, IP Phones, Nortel Networks
Posted in BCM, Nortel, Specials | No Comments »
July 10th, 2008
Comtechphones is very excited to launch its new website. The entire website has been overhauled and we have moved to a more secure processing system.
We continue to add more products to our site. Currently we are updating the BCM line and will be adding CISCO shortly.
Stay tuned for more frequent updates and special coupons to be listed on our blog.
Tags: Avaya, BCM, Comtechphones.com, Nortel Networks, Toshiba
Posted in Uncategorized | No Comments »