July 16th, 2007
The Norstar T7316E phone replaced the M7310 and M7324 models. This phone works on all Norstar System although you need MICS 6.1 or CICS 6.1 or higher for it to be fully compatible. On lower releases the phone emulates a M7310.
Currently the T7316E is on special @ $105.00.
As always Comtechphones offers a 2 Year Warranty and Free Technical Support.
Tags: Norstar, Nortel Networks, T7316E
Posted in Products, Systems | No Comments »
July 10th, 2007
ITS Telecom is launching an exciting Dealer Rewards program as part of a new campaign to show their appreciation for your continuing patronage.
Between 6/15/07 and 9/15/07, with each Automated Attendant and Voicemail System purchased, you will be eligible for an American Express Gift Card in designated dollar amounts depending on your product purchased.
Give Comtech a call @ (800) 742-9126 for more details.
Examples of Rewards
Ear 1000 ——- $25 Gift Card per product.
VME 4000 —— $50-$75 Gift card
VME Pro ——- $100-$175 Gift Card.
Posted in Aleen, Products, Voicemail | No Comments »
July 10th, 2007
Comtech is currently selling the T7208 Charcoal for $99.00.
The T7208 is the replacement for the M7208 phones and work on all Norstar or BCM Systems.
Features:
* Supports up to 6 lines
* 8 programmable memory buttons with LCD indicator
* Tilt-display with integrated visual ring/message waiting indicator
* 1 line, 16-character LCD window
* Large dial pad
* Handsfree operation
* Built-in headset jack
* Audio control center
* Feature access button
* Hold button
* Release button
* Wall mountable
* Compatible with any Norstar telephone system or BCM system
As always you get a Two year warranty and Free Technical Support on all products from Comtechphones.com.
Posted in Norstar, Phones, Products | No Comments »
July 10th, 2007
We have just put the Norstar BCM 50 E on special on our website. This is an introductory price for a VOIP Solution for a small business.
The package includes
Package details
* BCM 50 with Built in Ethernet Router
* 4 Analog Trunk Lines
* 8 Digital Station
* 2 Analog Station
* 2 IP Licences
* 8 Voicemail Licenses
The BCM 50 E can be bought here for $2149.00. Please call or email for any questions.
The system comes with a Two Year Warranty and Free Technical Support.
Posted in Norstar, Specials, Systems | No Comments »
March 14th, 2007
To Change the Time and Date on a Partner ACS System
This must be done at extension 10 or 11:
Press Feature and dial 00
Press the left intercom button twice
To set the time, press the pound (#) key and dial 103. Enter the correct time using a 24-hour clock (if it’s afternoon, add 12 to the hour…i.e. 3pm is 1500)
To set the date, press the pound key and dial 101. Enter the correct date using the format MMDDYY (two digit month, two digit day, two digit year).
Press Feature and dial zero zero to save your changes.
Quote from Tek-Tips
Posted in Avaya, FAQs, Products | No Comments »
March 14th, 2007
On most Toshiba Systems you can change the time by doing the following.
Hit #652 (the time(24 Hrs) including the seconds followed by #.
Example
For 4:20 pm
#652 162000 #
We also wrote about this previously here
Posted in FAQs, Products, Systems, Toshiba | No Comments »
February 21st, 2007
In order to change the Time and Date on a Norstar system, Try using [FEATURE] ** 8463 (TIME). The password is 23646 (ADMIN). At this point you should be able to change the time and date with no problem. If this does NOT work on your system, the reason may be that the software that you are running is not compatible with the TIME command, in which case you should call an interconnect technician who is familiar the Nortel programming to change your settings.
This works on Norstar 2.0 and above.
Posted in FAQs, Norstar | 1 Comment »
December 22nd, 2006
Sometimes when you put a new (or alternate) voicemail system on a Norstar switch, The feature codes that accessed the old system stay in the KSU memory. If this is the case all of your feature codes will appear inactive even if the voicemail system is operating correctly.
To fix this issue you need to run an External Feature test (XFtest) to identify and remove the leftover codes from your KSU memory. You must have a programming set to access this menu (M7310, M7324, T7316).
Power down the Voicemail unit. Remove connection to voicemail ports from KSU.
1. Press [Feature] **938378 (XFtest). The password will be 266344 (Config).
2. Your display will read Feat code: and you will have options First and Exit.
3. Press First. The first stored feature code will appear, and you will have options Test, Back, and Next.
4. Press Test. Your options will read Remove and OK. Press Remove.
5. Once the feature code is removed, press Next to go to the next code.
6. Do this with all codes until your display reads None Registered
7. Release
Restore connections to the voicemail ports from the KSU. Power the system back up.
The feature codes will be restored to the correct defaults with the completion of the voicemail power-up cycle.
Posted in FAQs, Norstar, Phone Systems, Voicemail | No Comments »
November 3rd, 2006
Buy a Norstar Modular ICS with a Callpilot 150 and save on the bundle. Usually it would be $2844.00. With this special price you will save $294.00 on the combination.

The Norstar Modular Integrated Communications System (ICS) is a key system designed for growing small-to-medium businesses and is expandable up to 272 ports. Advanced integrated applications include voice messaging, unified messaging, digital networking, enhanced call centers and speech recognition. The Modular ICS can grow with your business through the addition of trunk and station modules as you need them.
Additional Facts:
- High bandwidth to the desktop enables you to use applications like ISDN and CTI without changing your existing wiring.
- Modular, scalable design lets you choose the system that fits your needs today, while planning for the future.
- Digital technology creates a platform for current and future PC-based applications.
- Wide range of call processing and call handling features designed to drive productivity and profitability into your business.
- Reliability with one of the highest mean time between failures in the industry over 100 years.

Nortel Norstar Call Pilot 150 R3.0 Voicemail (32 mailboxes)
Nortel Call Pilot 150, 32 Mailbox Voicemail (NTAB98) delivers scalable advanced messaging to growing small and mid-sized businesses. Business sites with 25-300 users receive Voice Mail, with advanced applications and Basic Call Center.
CallPilot is supported on the Norstar Compact and Modular Integrated Communications Systems 4.1 or higher, as well as all Norstar Telephones and Business Series Terminals.
The Call Pilot 150 Voicemail R3.0 is an 8 port Voicemail, and boast 60 hours of storage time.
More Information
- Web-based administration interface.
- Embedded applications activated with a simple key code.
- Advanced Features, such as Auto Attendant, Unified Messaging, AMIS, VPIM, and Custom Call Routing (CCR).
- Pay for additional mailboxes and applications as the business grows.
- Auto Attendant
- Custom Call Routing (CCR)
- IP-enabled with 10/100 Ethernet ports
- Web-based administration and maintenance
- Uses AMIS and VPIM to increase network efficiencies between CallPilot 150s and other voice networking systems.
- Embedded applications are activated with a Key Code.
- Migration path to more sophisticated features
- Shares common administration interface with Business Communications Manager.
- For multi-site businesses, shares a common user interface with Business Communications Manager and Meridian CallPilot.
- Available globally in multiple languages
- Norstar Call Pilot 150 is compatible with the following systems:
- CICS 4.1 or higher
- MICS 4.1 or higher
- 3×8 DR5.1
Posted in Norstar, Nortel, Phone Systems, Specials, Voicemail | No Comments »
October 18th, 2006
All programming from a Toshiba telephone must be done from the programming set, a 20 button display phone. This set will be assigned to DN 10 or 200.
There are three steps to Setting the date and time on your Toshiba DKT display telephone. With the handset ON the cradle you proceed as follows:
First you set the date.
- Press [INTERCOM] + #651. You will hear a tone.
- enter the date in a 6 digit format. (YYMMDD)
- press REDIAL, wait for the tone, then press SPKR.
The date is now set. Next we set the time of day.
- Press [INTERCOM] + #652. once again you will hear a tone.
- Enter the time in 24 hour clock format, again using 6 digits. (HHMMSS)
- Press REDIAL, wait for the tone, then press SPKR.
The time of day is now programmed. Finally we set the day of the week.
- Press [INTERCOM] + #653. Wait for the tone.
- Enter number 1 - 7 coresponding with the day of the week. (1 corresponds to Sunday)
- Press REDIAL, wait for the tone, then press SPKR
The Date, Time, and Day of the week are now programmed!
Posted in FAQs, Toshiba | 3 Comments »